Effective Monday December 1, 2025: Submissions received before 10:00am will be reviewed the same day
Convenience: Pay online anytime without needing to visit the clinic
Transparency: Clear, itemized invoices so you know exactly what you are paying for
Security: All payments are processed through an encrypted, trusted platform
Efficiency: Reduces administrative delays, allowing our staff to focus on your care
Some services are not covered by OHIP
These uninsured services often require significant time, resources, and administrative work from your doctor and clinic staff
While many medical services are covered by OHIP, there are certain services that are not insured
Examples include:
Completion of forms for insurance, employment, or school
Letters for travel or activity clearance
Prescription renewals without an appointment
Copies of medical records
Certain procedures or supplies
PatientSERV is designed to make paying for uninsured services easier, more transparent, and more affordable
You can choose from:
Save money by bundling commonly used uninsured services into one annual fee
Enrol online or by mail
Available for individuals or families
Only pay for the uninsured services you use
No membership required